---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Bigin by Zoho CRM vs Mekari Qontak. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bigin by Zoho CRM vs Mekari Qontak Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Mekari Qontak](https://www.getapp.co.nz/compare/142099/2073612/bigin-by-zoho-crm/vs/mekari-qontak)

# Compare Bigin by Zoho CRM vs Mekari Qontak

Canonical: https://www.getapp.co.nz/compare/142099/2073612/bigin-by-zoho-crm/vs/mekari-qontak

> Detailed comparison between Bigin by Zoho CRM and Mekari Qontak. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Mekari Qontak |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 742 | 21 |
| **Starting Price** | US$1.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Bigin by Zoho CRM

- API
- Activity Dashboard
- Activity Tracking
- Calendar Management
- Campaign Management
- Contact Database
- Contact Management
- Customisable Reports
- Customisable Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Opportunity Management
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Workflow Management

### Mekari Qontak

- API
- Activity Dashboard
- Activity Tracking
- Calendar Management
- Campaign Management
- Contact Database
- Contact Management
- Customisable Reports
- Customisable Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Opportunity Management
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Workflow Management

## Links

- [View Bigin by Zoho CRM Profile](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm)
- [View Mekari Qontak Profile](https://www.getapp.co.nz/software/2073612/mekari-qontak)
- [View Original Comparison](https://www.getapp.co.nz/compare/142099/2073612/bigin-by-zoho-crm/vs/mekari-qontak)

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