---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ServiceMax vs Salesforce Service Cloud. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceMax vs Salesforce Service Cloud Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceMax \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.co.nz/compare/1370/91754/servicemax-suite-field-service-on-demand/vs/salesforce-1-service-cloud)

# Compare ServiceMax vs Salesforce Service Cloud

Canonical: https://www.getapp.co.nz/compare/1370/91754/servicemax-suite-field-service-on-demand/vs/salesforce-1-service-cloud

> Detailed comparison between ServiceMax and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceMax | Salesforce Service Cloud |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 43 | 824 |
| **Starting Price** | US$0.01 | US$25.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceMax

- API
- Activity Tracking
- Billing & Invoicing
- Chat/Messaging
- Contract/License Management
- Customer Database
- Dispatch Management
- Document Management
- Employee Scheduling
- Job Tracking
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Route Optimisation
- Routing
- Scheduling
- Service History
- Status Tracking
- Work Order Creation

### Salesforce Service Cloud

- API
- Activity Tracking
- Billing & Invoicing
- Chat/Messaging
- Contract/License Management
- Customer Database
- Dispatch Management
- Document Management
- Employee Scheduling
- Job Tracking
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Route Optimisation
- Routing
- Scheduling
- Service History
- Status Tracking
- Work Order Creation

## Links

- [View ServiceMax Profile](https://www.getapp.co.nz/software/1370/servicemax-suite-field-service-on-demand)
- [View Salesforce Service Cloud Profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.co.nz/compare/1370/91754/servicemax-suite-field-service-on-demand/vs/salesforce-1-service-cloud)

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