---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Cisco AnyConnect vs ICR Evolution. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cisco AnyConnect vs ICR Evolution Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [VPN Software](/directory/1219/vpn/software) > [Cisco AnyConnect \<span\>vs\</span\> ICR Evolution](https://www.getapp.co.nz/compare/134079/2059246/vpn-and-endpoint-security-clients/vs/icr-evolution)

# Compare Cisco AnyConnect vs ICR Evolution

Canonical: https://www.getapp.co.nz/compare/134079/2059246/vpn-and-endpoint-security-clients/vs/icr-evolution

> Detailed comparison between Cisco AnyConnect and ICR Evolution. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Cisco AnyConnect | ICR Evolution |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 978 | 16 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | - |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Cisco AnyConnect

- API
- Activity Tracking
- Application Security
- Encryption
- Real-Time Monitoring
- Reporting & Statistics
- Threat Response

### ICR Evolution

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Surveys & Feedback

## Links

- [View Cisco AnyConnect Profile](https://www.getapp.co.nz/software/134079/vpn-and-endpoint-security-clients)
- [View ICR Evolution Profile](https://www.getapp.co.nz/software/2059246/icr-evolution)
- [View Original Comparison](https://www.getapp.co.nz/compare/134079/2059246/vpn-and-endpoint-security-clients/vs/icr-evolution)

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