---
description: Our free tool can help you get a quick and detailed side-by-side comparison for SolarWinds Service Desk vs Obkio. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs Obkio Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [SolarWinds Service Desk \<span\>vs\</span\> Obkio](https://www.getapp.co.nz/compare/1336/117359/solarwinds-service-desk/vs/obkio)

# Compare SolarWinds Service Desk vs Obkio

Canonical: https://www.getapp.co.nz/compare/1336/117359/solarwinds-service-desk/vs/obkio

> Detailed comparison between SolarWinds Service Desk and Obkio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | Obkio |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 577 | 55 |
| **Starting Price** | US$39.00 | US$499.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Capacity Management
- Dashboard
- Dashboard Creation
- Data Visualisation
- Email Alerts
- Mobile Alerts
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management

### Obkio

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Capacity Management
- Dashboard
- Dashboard Creation
- Data Visualisation
- Email Alerts
- Mobile Alerts
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.co.nz/software/1336/solarwinds-service-desk)
- [View Obkio Profile](https://www.getapp.co.nz/software/117359/obkio)
- [View Original Comparison](https://www.getapp.co.nz/compare/1336/117359/solarwinds-service-desk/vs/obkio)

-----

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