---
description: Our free tool can help you get a quick and detailed side-by-side comparison for SolarWinds Service Desk vs Cacti. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs Cacti Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [SolarWinds Service Desk \<span\>vs\</span\> Cacti](https://www.getapp.co.nz/compare/1336/100249/solarwinds-service-desk/vs/cacti)

# Compare SolarWinds Service Desk vs Cacti

Canonical: https://www.getapp.co.nz/compare/1336/100249/solarwinds-service-desk/vs/cacti

> Detailed comparison between SolarWinds Service Desk and Cacti. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | Cacti |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 577 | 12 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### SolarWinds Service Desk

- AI/Machine Learning
- Ad hoc Reporting
- Asset Tracking
- Configurable Workflow
- Customisable Templates
- Help Desk Management
- Issue Scheduling
- Localisation Automation
- Mobile Alerts
- Monitoring
- Real-Time Data
- Reminders
- Risk Analysis
- Service History
- Spend Management
- Support Ticket Management
- Templates
- User Management
- Wiki

### Cacti

- Monitoring
- Performance Management
- Templates
- User Management

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.co.nz/software/1336/solarwinds-service-desk)
- [View Cacti Profile](https://www.getapp.co.nz/software/100249/cacti)
- [View Original Comparison](https://www.getapp.co.nz/compare/1336/100249/solarwinds-service-desk/vs/cacti)

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