---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ZIWO vs CallGear. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ZIWO vs CallGear Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [ZIWO \<span\>vs\</span\> CallGear](https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear)

# Compare ZIWO vs CallGear

Canonical: https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear

> Detailed comparison between ZIWO and CallGear. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ZIWO | CallGear |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 108 | 0 |
| **Starting Price** | US$40.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### ZIWO

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Conversion Tracking
- Customisable Reports
- Keyword Tracking
- Monitoring
- Predictive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics

### CallGear

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Conversion Tracking
- Customisable Reports
- Keyword Tracking
- Monitoring
- Predictive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics

## Links

- [View ZIWO Profile](https://www.getapp.co.nz/software/131291/ziwo)
- [View CallGear Profile](https://www.getapp.co.nz/software/2068213/callgear)
- [View Original Comparison](https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ZIWO vs CallGear Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for ZIWO vs CallGear. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear","about":[{"@id":"https://www.getapp.co.nz/software/131291/ziwo#software"},{"@id":"https://www.getapp.co.nz/software/2068213/callgear#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"ZIWO","description":"ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... \n\nZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. \n\nZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies. Customer Experience is vital for your business, so join the hundreds of happy, innovative companies such as Carrefour, Deliveroo, Floward, or Damac, who already use ZIWO Superpowers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7972bae5-5881-424d-bec8-c9a9257c7a39.png","url":"https://www.getapp.co.nz/software/131291/ziwo","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/131291/ziwo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":108,"ratingValue":4.7},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"CallGear","description":"CallGear is a virtual business telephony software that enhances the calling experience with advanced marketing and sales solutions. It is a completely cloud-based business phone solution, enabling you to make and receive calls anywhere you have an internet connection. It is an excellent option for companies with remote teams or those that require mobility.\n\nCallGear helps businesses analyze and optimize their phone calls. Real-time statistics enable executives to track call activity, service quality, and agents' performance, empowering them to make smart, data-driven decisions. Automated dashboards are also available to monitor and manage communications more efficiently.\n\nCallGear can be easily integrated into various existing business tools, such as CRM, ad platforms, or analytics systems like Bitrix24, HubSpot, Zoho, Google Analytics, and more. This enables businesses to seamlessly process leads inside their CRM system and gather all communication history, providing a more complete picture of customer interactions. With CallGear, businesses can set up automated call routing, call forwarding, and IVR systems, ensuring that customers are directed to the right team member or department. Every plan includes a bundle of other useful features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/930a4d5a-b74c-40e7-ab25-2027d7c8e607.png","url":"https://www.getapp.co.nz/software/2068213/callgear","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2068213/callgear#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Workforce Management Software","position":2,"item":"/directory/3707/call-center-workforce-management/software","@type":"ListItem"},{"name":"ZIWO vs CallGear","position":3,"item":"https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/131291/2068213/ziwo/vs/callgear#breadcrumblist"}]}
</script>