---
description: Our free tool can help you get a quick and detailed side-by-side comparison for UmfrageOnline vs Insocial. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: UmfrageOnline vs Insocial Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [UmfrageOnline \<span\>vs\</span\> Insocial](https://www.getapp.co.nz/compare/131259/141375/enquetes-maken/vs/insocial)

# Compare UmfrageOnline vs Insocial

Canonical: https://www.getapp.co.nz/compare/131259/141375/enquetes-maken/vs/insocial

> Detailed comparison between UmfrageOnline and Insocial. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UmfrageOnline | Insocial |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 1587 | 15 |
| **Starting Price** | US$35.00 | US$250.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation |

## Key features

### UmfrageOnline

- Customisable Branding
- Customisable Templates
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customisation

### Insocial

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Real-Time Data
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View UmfrageOnline Profile](https://www.getapp.co.nz/software/131259/enquetes-maken)
- [View Insocial Profile](https://www.getapp.co.nz/software/141375/insocial)
- [View Original Comparison](https://www.getapp.co.nz/compare/131259/141375/enquetes-maken/vs/insocial)

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