---
description: Our free tool can help you get a quick and detailed side-by-side comparison for HaloITSM vs Konexus. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HaloITSM vs Konexus Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [HaloITSM \<span\>vs\</span\> Konexus](https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense)

# Compare HaloITSM vs Konexus

Canonical: https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense

> Detailed comparison between HaloITSM and Konexus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HaloITSM | Konexus |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 44 | 9 |
| **Starting Price** | £45.00 | US$0.10 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### HaloITSM

- API
- Audit Trail
- Chat/Messaging
- Communications Management
- Customisable Templates
- Disaster Recovery
- Email Alerts
- Incident Management
- Incident Reporting
- Investigation Management
- Live Chat
- Mobile Alerts
- Multi-Channel Communication
- Multi-Language
- On Call Scheduling
- Real-Time Chat
- Reporting/Analytics
- Risk Alerts
- Safety Incident Management
- Task Management

### Konexus

- API
- Audit Trail
- Chat/Messaging
- Communications Management
- Customisable Templates
- Disaster Recovery
- Email Alerts
- Incident Management
- Incident Reporting
- Investigation Management
- Live Chat
- Mobile Alerts
- Multi-Channel Communication
- Multi-Language
- On Call Scheduling
- Real-Time Chat
- Reporting/Analytics
- Risk Alerts
- Safety Incident Management
- Task Management

## Links

- [View HaloITSM Profile](https://www.getapp.co.nz/software/130803/haloitsm)
- [View Konexus Profile](https://www.getapp.co.nz/software/2035743/alertsense)
- [View Original Comparison](https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HaloITSM vs Konexus Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for HaloITSM vs Konexus. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense","about":[{"@id":"https://www.getapp.co.nz/software/130803/haloitsm#software"},{"@id":"https://www.getapp.co.nz/software/2035743/alertsense#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"HaloITSM","description":"HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.\n\nHaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.\n\nHaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6f3cd32-e66b-4435-aab8-7c773f1a5e26.jpeg","url":"https://www.getapp.co.nz/software/130803/haloitsm","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/130803/haloitsm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":44,"ratingValue":4.7},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Konexus","description":"Konexus is an emergency notification and crisis management software designed to help government organizations and enterprises to inform employees and citizens during crises by sending mobile alerts, incident reports, and more. The platform translates communications in multiple languages according to members' requirements and lets managers assess the severity of critical events for an appropriate response.\n\nKonexus allows businesses to collect data about incidents or events using surveys, tabulate results in the form of reports, and send follow-ups to citizens or employees. Team members can receive alerts via text messages, voice calls, emails, or mobile applications and create templates to communicate during specific emergencies such as fire, explosion, hurricane, and power outage, among others. Crisis managers can distribute task checklists among assigned team members to streamline response processes. It offers mobile applications, which help employees access business continuity plans, procedures, priorities, and recovery guides from multiple locations.\n\nKonexus facilitates integration with various third-party risk management systems including RSA Archer and Fusion. Enterprises can create role-specific content for incident response and identify impacted individuals by geo-fencing them to send emergency alerts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff24a323-ad50-44c5-b6e4-5a87596588e6.png","url":"https://www.getapp.co.nz/software/2035743/alertsense","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2035743/alertsense#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":9,"ratingValue":4.9},"offers":{"price":"0.1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/325/it-asset-management/software","@type":"ListItem"},{"name":"HaloITSM vs Konexus","position":3,"item":"https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/130803/2035743/haloitsm/vs/alertsense#breadcrumblist"}]}
</script>
