---
description: Our free tool can help you get a quick and detailed side-by-side comparison for QAlert vs CivicPlus SeeClickFix 311 CRM. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: QAlert vs CivicPlus SeeClickFix 311 CRM Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Public Works Software](/directory/1145/public-works/software) > [QAlert \<span\>vs\</span\> CivicPlus SeeClickFix 311 CRM](https://www.getapp.co.nz/compare/127327/2057980/qalert/vs/seeclickfix)

# Compare QAlert vs CivicPlus SeeClickFix 311 CRM

Canonical: https://www.getapp.co.nz/compare/127327/2057980/qalert/vs/seeclickfix

> Detailed comparison between QAlert and CivicPlus SeeClickFix 311 CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | QAlert | CivicPlus SeeClickFix 311 CRM |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 6 | 46 |
| **Starting Price** | US$10,800.00 | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### QAlert

- API
- Assignment Management
- Benchmarking
- Case Management
- Customer Complaint Tracking
- Customer Database
- Customisable Branding
- Dashboard
- Document Management
- Incident Management
- Issue Management
- Issue Scheduling
- Multi-Channel Communication
- Prioritisation
- Quality Assurance
- Real-Time Reporting
- Recurring Issues
- Routing
- Task Management
- Ticket Management

### CivicPlus SeeClickFix 311 CRM

- API
- Assignment Management
- Benchmarking
- Case Management
- Customer Complaint Tracking
- Customer Database
- Customisable Branding
- Dashboard
- Document Management
- Incident Management
- Issue Management
- Issue Scheduling
- Multi-Channel Communication
- Prioritisation
- Quality Assurance
- Real-Time Reporting
- Recurring Issues
- Routing
- Task Management
- Ticket Management

## Links

- [View QAlert Profile](https://www.getapp.co.nz/software/127327/qalert)
- [View CivicPlus SeeClickFix 311 CRM Profile](https://www.getapp.co.nz/software/2057980/seeclickfix)
- [View Original Comparison](https://www.getapp.co.nz/compare/127327/2057980/qalert/vs/seeclickfix)

-----

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