---
description: Our free tool can help you get a quick and detailed side-by-side comparison for livepro vs Guru. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: livepro vs Guru Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [livepro \<span\>vs\</span\> Guru](https://www.getapp.co.nz/compare/122747/123167/livepro/vs/guru)

# Compare livepro vs Guru

Canonical: https://www.getapp.co.nz/compare/122747/123167/livepro/vs/guru

> Detailed comparison between livepro and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | livepro | Guru |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 182 | 639 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### livepro

- AI/Machine Learning
- API
- Activity Tracking
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Pre-built Templates
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

### Guru

- AI/Machine Learning
- API
- Activity Tracking
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Pre-built Templates
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

## Links

- [View livepro Profile](https://www.getapp.co.nz/software/122747/livepro)
- [View Guru Profile](https://www.getapp.co.nz/software/123167/guru)
- [View Original Comparison](https://www.getapp.co.nz/compare/122747/123167/livepro/vs/guru)

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