---
description: Our free tool can help you get a quick and detailed side-by-side comparison for CIS Utility Billing vs Gentrack. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CIS Utility Billing vs Gentrack Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/1015/utility-billing/software) > [CIS Utility Billing \<span\>vs\</span\> Gentrack](https://www.getapp.co.nz/compare/121235/2074949/cis-utility-billing/vs/gentrack)

# Compare CIS Utility Billing vs Gentrack

Canonical: https://www.getapp.co.nz/compare/121235/2074949/cis-utility-billing/vs/gentrack

> Detailed comparison between CIS Utility Billing and Gentrack. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CIS Utility Billing | Gentrack |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 165 | 0 |
| **Starting Price** | US$0.35 | $500,000.00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Key features

### CIS Utility Billing

- Accounting
- Activity Dashboard
- Billing & Invoicing
- Contact Database
- Customer Management
- Customisable Templates
- For Electricity
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Usage Tracking/Analytics
- Work Order Management

### Gentrack

- Activity Dashboard
- Billing & Invoicing
- Contact Database
- Customer Management
- For Electricity
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Usage Tracking/Analytics
- Work Order Management

## Links

- [View CIS Utility Billing Profile](https://www.getapp.co.nz/software/121235/cis-utility-billing)
- [View Gentrack Profile](https://www.getapp.co.nz/software/2074949/gentrack)
- [View Original Comparison](https://www.getapp.co.nz/compare/121235/2074949/cis-utility-billing/vs/gentrack)

-----

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