---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Document360 vs Mayday. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Document360 vs Mayday Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Document360 \<span\>vs\</span\> Mayday](https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday)

# Compare Document360 vs Mayday

Canonical: https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday

> Detailed comparison between Document360 and Mayday. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Document360 | Mayday |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 290 | 31 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Document360

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Templates
- Website Integration
- Wiki
- Workflow Management

### Mayday

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Templates
- Website Integration
- Wiki
- Workflow Management

## Links

- [View Document360 Profile](https://www.getapp.co.nz/software/120723/document360)
- [View Mayday Profile](https://www.getapp.co.nz/software/2068504/mayday)
- [View Original Comparison](https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Document360 vs Mayday Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Document360 vs Mayday. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday","about":[{"@id":"https://www.getapp.co.nz/software/120723/document360#software"},{"@id":"https://www.getapp.co.nz/software/2068504/mayday#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Document360","description":"Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you’re building public help centres, private internal wikis, SOPs, user manuals, API documentation or product playbooks.\n\nWho It’s For:\n\nDocument360 powers documentation across industries and teams.\n\nBy Industry: SaaS, IT &amp; consulting, finance, healthcare, education, and manufacturing\n\nBy Role: Customer support teams deflect tickets, technical writers publish faster, product managers align teams and engineers document APIs and workflows effortlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e65c175-3d8b-4654-a9a1-0287f95b3822.png","url":"https://www.getapp.co.nz/software/120723/document360","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/120723/document360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":290},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"Mayday","description":"Mayday is a cloud-based knowledge base that centralizes, harmonizes, and displays knowledge for customer services and call centers. The platform improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.\n\nCompanies such as Accor, Webhelp or Rakuten use Mayday to simplify operations and elevate service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09c26300-368d-4765-bd60-02f2f5163678.jpeg","url":"https://www.getapp.co.nz/software/2068504/mayday","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2068504/mayday#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":31},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/257/knowledge-management/software","@type":"ListItem"},{"name":"Document360 vs Mayday","position":3,"item":"https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/120723/2068504/document360/vs/mayday#breadcrumblist"}]}
</script>