---
description: Our free tool can help you get a quick and detailed side-by-side comparison for HubSpot Service Hub vs Document360. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HubSpot Service Hub vs Document360 Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [HubSpot Service Hub \<span\>vs\</span\> Document360](https://www.getapp.co.nz/compare/119575/120723/hubspot-service-hub/vs/document360)

# Compare HubSpot Service Hub vs Document360

Canonical: https://www.getapp.co.nz/compare/119575/120723/hubspot-service-hub/vs/document360

> Detailed comparison between HubSpot Service Hub and Document360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot Service Hub | Document360 |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 187 | 290 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### HubSpot Service Hub

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Document Storage
- Feedback Management
- Knowledge Base Management
- Knowledge Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Templates
- Workflow Management

### Document360

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Document Storage
- Feedback Management
- Knowledge Base Management
- Knowledge Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Templates
- Workflow Management

## Links

- [View HubSpot Service Hub Profile](https://www.getapp.co.nz/software/119575/hubspot-service-hub)
- [View Document360 Profile](https://www.getapp.co.nz/software/120723/document360)
- [View Original Comparison](https://www.getapp.co.nz/compare/119575/120723/hubspot-service-hub/vs/document360)

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