---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Delighted vs Kimola Cognitive. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Delighted vs Kimola Cognitive Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/1963/nps/software) > [Delighted \<span\>vs\</span\> Kimola Cognitive](https://www.getapp.co.nz/compare/117403/2066814/delighted/vs/kimola-cognitive)

# Compare Delighted vs Kimola Cognitive

Canonical: https://www.getapp.co.nz/compare/117403/2066814/delighted/vs/kimola-cognitive

> Detailed comparison between Delighted and Kimola Cognitive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Delighted | Kimola Cognitive |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 57 | 0 |
| **Starting Price** | US$134.00 | US$199.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Delighted

- API
- Commenting/Notes
- Customer Segmentation
- Customisable Reports
- Dashboard
- Data Analysis Tools
- Data Visualisation
- Feedback Management
- Natural Language Processing
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Tagging
- Visual Analytics

### Kimola Cognitive

- API
- Commenting/Notes
- Customer Segmentation
- Customisable Reports
- Dashboard
- Data Analysis Tools
- Data Visualisation
- Feedback Management
- Natural Language Processing
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Tagging
- Visual Analytics

## Links

- [View Delighted Profile](https://www.getapp.co.nz/software/117403/delighted)
- [View Kimola Cognitive Profile](https://www.getapp.co.nz/software/2066814/kimola-cognitive)
- [View Original Comparison](https://www.getapp.co.nz/compare/117403/2066814/delighted/vs/kimola-cognitive)

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