---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ServiceWorks vs ATOM. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceWorks vs ATOM Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Electrical Contractor Software](/directory/1005/electrical-contractor/software) > [ServiceWorks \<span\>vs\</span\> ATOM](https://www.getapp.co.nz/compare/116699/2063711/serviceworks/vs/atom-1)

# Compare ServiceWorks vs ATOM

Canonical: https://www.getapp.co.nz/compare/116699/2063711/serviceworks/vs/atom-1

> Detailed comparison between ServiceWorks and ATOM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceWorks | ATOM |
| **Overall rating** | 3.6/5 | 4.8/5 |
| **Total Reviews** | 115 | 40 |
| **Starting Price** | US$948.00 | €390.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceWorks

- Activity Tracking
- Billing & Invoicing
- Contract/License Management
- Customer Database
- Dispatch Management
- Document Management
- Fleet Management
- Geolocation
- Invoice Management
- Job Tracking
- Mobile Alerts
- Monitoring
- Order Tracking
- Real-Time Data
- Reminders
- Route Optimisation
- Routing
- Scheduling
- Service History
- Status Tracking

### ATOM

- Activity Tracking
- Billing & Invoicing
- Contract/License Management
- Customer Database
- Dispatch Management
- Document Management
- Fleet Management
- Geolocation
- Invoice Management
- Job Tracking
- Mobile Alerts
- Monitoring
- Order Tracking
- Real-Time Data
- Reminders
- Route Optimisation
- Routing
- Scheduling
- Service History
- Status Tracking

## Links

- [View ServiceWorks Profile](https://www.getapp.co.nz/software/116699/serviceworks)
- [View ATOM Profile](https://www.getapp.co.nz/software/2063711/atom-1)
- [View Original Comparison](https://www.getapp.co.nz/compare/116699/2063711/serviceworks/vs/atom-1)

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