---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ServiceWorks vs Ignition ERP. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceWorks vs Ignition ERP Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Pool Service Software](/directory/1515/pool-service/software) > [ServiceWorks \<span\>vs\</span\> Ignition ERP](https://www.getapp.co.nz/compare/116699/118887/serviceworks/vs/afs-erp)

# Compare ServiceWorks vs Ignition ERP

Canonical: https://www.getapp.co.nz/compare/116699/118887/serviceworks/vs/afs-erp

> Detailed comparison between ServiceWorks and Ignition ERP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceWorks | Ignition ERP |
| **Overall rating** | 3.6/5 | 3.3/5 |
| **Total Reviews** | 115 | 3 |
| **Starting Price** | US$948.00 | US$60,000.00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### ServiceWorks

- Accounting
- Activity Dashboard
- Cost Management
- Customer Management
- Import/Export Management
- Inventory Management
- Labor Cost Reporting
- Lot Tracking
- Order Entry
- Order Management
- Picking & Routing
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Data
- Sales Reports
- Service History
- Traceability
- Vendor Managed Inventory
- Vendor Management
- Warehouse Management

### Ignition ERP

- Accounting
- Activity Dashboard
- Cost Management
- Customer Management
- Import/Export Management
- Inventory Management
- Lot Tracking
- Order Entry
- Order Management
- Picking & Routing
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Data
- Sales Reports
- Traceability
- Vendor Managed Inventory
- Vendor Management
- Warehouse Management

## Links

- [View ServiceWorks Profile](https://www.getapp.co.nz/software/116699/serviceworks)
- [View Ignition ERP Profile](https://www.getapp.co.nz/software/118887/afs-erp)
- [View Original Comparison](https://www.getapp.co.nz/compare/116699/118887/serviceworks/vs/afs-erp)

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