---
description: Our free tool can help you get a quick and detailed side-by-side comparison for CloudTalk vs Nixxis Contact Suite. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CloudTalk vs Nixxis Contact Suite Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [CloudTalk \<span\>vs\</span\> Nixxis Contact Suite](https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite)

# Compare CloudTalk vs Nixxis Contact Suite

Canonical: https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite

> Detailed comparison between CloudTalk and Nixxis Contact Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudTalk | Nixxis Contact Suite |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 268 | 3 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CloudTalk

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Communication Management
- Computer Telephony Integration
- Inbound Call Centre
- Lead Management
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Workflow Management

### Nixxis Contact Suite

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Communication Management
- Computer Telephony Integration
- Inbound Call Centre
- Lead Management
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Workflow Management

## Links

- [View CloudTalk Profile](https://www.getapp.co.nz/software/114835/cloudtalk)
- [View Nixxis Contact Suite Profile](https://www.getapp.co.nz/software/2046203/nixxis-contact-suite)
- [View Original Comparison](https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CloudTalk vs Nixxis Contact Suite Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for CloudTalk vs Nixxis Contact Suite. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite","about":[{"@id":"https://www.getapp.co.nz/software/114835/cloudtalk#software"},{"@id":"https://www.getapp.co.nz/software/2046203/nixxis-contact-suite#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"CloudTalk","description":"CloudTalk is a smart, user-centered phone system offering more than 70 advanced calling features. Our VoIP suite is mostly used by customer support and sales teams working in startups, SMEs or e-commerce. Start with a 14-Day trial, absolutely FREE.\n\nAccessible over browser and desktop apps, CloudTalk enables sales and call center teams to make and receive calls anywhere, on any device, with international numbers from more than 140 countries around the world. Some of the main CloudTalk features are: Basic call features, Automated Call Distribution, Interactive Voice Response, Real-time customer card, Custom reporting, Click-to-Call, Call statistics, Real-time dashboard, Conference call and many others. \n\nCloudTalk integrates with popular CRM, Helpdesk and eCommerce solutions (including Zendesk, Freshdesk, Salesforce, Pipedrive, Hubspot, Intercom, HelpScout, Live Agent, Zoho CRM, and Magento) with predefined one-click integrations, and can be connected to any other tool via an open API. \n\nTeams always have access to up-to-date information across all platforms. Agents can see all the customer details before they pick up the phone, which allows them to make calls more personalized and efficient.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3d26cc0e-e76d-4e8f-980c-10fa10108956.png","url":"https://www.getapp.co.nz/software/114835/cloudtalk","@id":"https://www.getapp.co.nz/software/114835/cloudtalk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Nixxis Contact Suite","description":"Nixxis has been aiming since 2006 to provide the most reliable, powerful and complete tool to help businesses strengthen their relationship with customers. \n\nNixxis is a market leader in contact centre solutions that is universally recognized for its reliability of operation, the range of its functionalities and the performances it achieves for the professionals who use it. \n\nHave a 360 degree view of your customer interaction while enjoying Nixxis omnichannel contact center solution.  \n\nNixxis promises to increases your contact center efficiency by a minimum of 25%. We can integrate with CRMS like Salesforce, Zoho, HubSpot, ActiveCampaign, Dynamics365 and so on. \n\nConnect the right agent to the right job and the right campaign with the most complete AI Solution on the market and customize your reporting for better operations and management decisions. \n\nSome of the features provided by Nixxis that would definitely ensure a unique customer experience: \n\n- Interactive Voice Responder (IVR) \n- Automatic Call Distributor (ACD) \n- Best Predictive Dialer on the market \n- Personalized user interface \n- AI &amp; Chatbot \n- Integrable with Social Media Channels (Nixxis Digital) \n- Personalized Reporting &amp; Analytics for decision making \n- Customizable &amp; Flexible supervisory and monitoring tool. \n\nIn short Nixxis Contact Centre Solutions is about seamless integrations coupled with a smooth user experience and ensuring reliability for all users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9dcde810-e34a-46d6-8700-85022dc1e61a.png","url":"https://www.getapp.co.nz/software/2046203/nixxis-contact-suite","@id":"https://www.getapp.co.nz/software/2046203/nixxis-contact-suite#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Quality Assurance Software","position":2,"item":"/directory/3834/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"CloudTalk vs Nixxis Contact Suite","position":3,"item":"https://www.getapp.co.nz/compare/114835/2046203/cloudtalk/vs/nixxis-contact-suite","@type":"ListItem"}]}]}
</script>
