---
description: Our free tool can help you get a quick and detailed side-by-side comparison for CloudTalk vs 800.com. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CloudTalk vs 800.com Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/274/call-accounting/software) > [CloudTalk \<span\>vs\</span\> 800.com](https://www.getapp.co.nz/compare/114835/2008915/cloudtalk/vs/800-com)

# Compare CloudTalk vs 800.com

Canonical: https://www.getapp.co.nz/compare/114835/2008915/cloudtalk/vs/800-com

> Detailed comparison between CloudTalk and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | 800.com |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 268 | 313 |
| **Starting Price** | US$19.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### CloudTalk

- API
- Archiving & Retention
- Call Centre Management
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Callback Scheduling
- Contact Database
- Fax Management
- Keyword Tracking
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Centre Management
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Callback Scheduling
- Contact Database
- Fax Management
- Keyword Tracking
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View CloudTalk Profile](https://www.getapp.co.nz/software/114835/cloudtalk)
- [View 800.com Profile](https://www.getapp.co.nz/software/2008915/800-com)
- [View Original Comparison](https://www.getapp.co.nz/compare/114835/2008915/cloudtalk/vs/800-com)

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