---
description: Our free tool can help you get a quick and detailed side-by-side comparison for CloudTalk vs INVOX. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CloudTalk vs INVOX Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [CloudTalk \<span\>vs\</span\> INVOX](https://www.getapp.co.nz/compare/114835/129243/cloudtalk/vs/invox)

# Compare CloudTalk vs INVOX

Canonical: https://www.getapp.co.nz/compare/114835/129243/cloudtalk/vs/invox

> Detailed comparison between CloudTalk and INVOX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | INVOX |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 268 | 16 |
| **Starting Price** | US$19.00 | €39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### CloudTalk

- API
- Auto-Dialer
- CRM
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Campaign Analytics
- Campaign Management
- Computer Telephony Integration
- Conversion Tracking
- FCC Compliance
- IVR
- Keyword Tracking
- Lead Management
- Monitoring
- Third-Party Integrations
- Voice Mail

### INVOX

- API
- CRM
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Campaign Analytics
- Campaign Management
- Conversion Tracking
- IVR
- Keyword Tracking
- Monitoring
- Third-Party Integrations
- Voice Mail

## Links

- [View CloudTalk Profile](https://www.getapp.co.nz/software/114835/cloudtalk)
- [View INVOX Profile](https://www.getapp.co.nz/software/129243/invox)
- [View Original Comparison](https://www.getapp.co.nz/compare/114835/129243/cloudtalk/vs/invox)

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