---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Pure Chat vs Arena. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pure Chat vs Arena Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Pure Chat \<span\>vs\</span\> Arena](https://www.getapp.co.nz/compare/109559/118663/pure-chat/vs/arena-live-chat)

# Compare Pure Chat vs Arena

Canonical: https://www.getapp.co.nz/compare/109559/118663/pure-chat/vs/arena-live-chat

> Detailed comparison between Pure Chat and Arena. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pure Chat | Arena |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 337 | 22 |
| **Starting Price** | US$39.00 | US$349.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Pure Chat

- API
- Chat/Messaging
- Customisable Branding
- Mobile Access
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing

### Arena

- API
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Data Integration
- Engagement Tracking
- Filtering
- Lead Capture
- Mobile Access
- Moderation
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-time Consumer-facing Chat
- Reporting/Analytics
- SMS Notifications
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Pure Chat Profile](https://www.getapp.co.nz/software/109559/pure-chat)
- [View Arena Profile](https://www.getapp.co.nz/software/118663/arena-live-chat)
- [View Original Comparison](https://www.getapp.co.nz/compare/109559/118663/pure-chat/vs/arena-live-chat)

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