---
description: Our free tool can help you get a quick and detailed side-by-side comparison for MSP Manager vs JumpCloud Directory Platform. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MSP Manager vs JumpCloud Directory Platform Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [MSP Manager \<span\>vs\</span\> JumpCloud Directory Platform](https://www.getapp.co.nz/compare/109077/114127/solarwinds-msp-manager/vs/jumpcloud-daas)

# Compare MSP Manager vs JumpCloud Directory Platform

Canonical: https://www.getapp.co.nz/compare/109077/114127/solarwinds-msp-manager/vs/jumpcloud-daas

> Detailed comparison between MSP Manager and JumpCloud Directory Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MSP Manager | JumpCloud Directory Platform |
| **Overall rating** | 3.9/5 | 4.6/5 |
| **Total Reviews** | 15 | 267 |
| **Starting Price** | US$49.00 | US$3.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Key features

### MSP Manager

- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Collaboration Tools
- Dashboard
- Issue Scheduling
- Monitoring
- Project Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Task Management

### JumpCloud Directory Platform

- Activity Dashboard
- Alerts/Notifications
- Application Security
- Asset Tracking
- Automatic User/Device Recognition
- Billing & Invoicing
- Collaboration Tools
- Dashboard
- Encryption
- Monitoring
- Project Management
- Real-Time Data
- Remediation Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Support Ticket Management
- Task Management
- User Activity Monitoring

## Links

- [View MSP Manager Profile](https://www.getapp.co.nz/software/109077/solarwinds-msp-manager)
- [View JumpCloud Directory Platform Profile](https://www.getapp.co.nz/software/114127/jumpcloud-daas)
- [View Original Comparison](https://www.getapp.co.nz/compare/109077/114127/solarwinds-msp-manager/vs/jumpcloud-daas)

-----

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