---
description: Our free tool can help you get a quick and detailed side-by-side comparison for NinjaOne vs BOSSDesk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NinjaOne vs BOSSDesk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/3860/it-documentation/software) > [NinjaOne \<span\>vs\</span\> BOSSDesk](https://www.getapp.co.nz/compare/108129/120371/ninjarmm/vs/boss-solutions-suite)

# Compare NinjaOne vs BOSSDesk

Canonical: https://www.getapp.co.nz/compare/108129/120371/ninjarmm/vs/boss-solutions-suite

> Detailed comparison between NinjaOne and BOSSDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NinjaOne | BOSSDesk |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 294 | 141 |
| **Starting Price** | - | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### NinjaOne

- AI/Machine Learning
- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Remote Access & Monitoring
- Service History
- Support Ticket Management

### BOSSDesk

- AI/Machine Learning
- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Remote Access & Monitoring
- Service History
- Support Ticket Management

## Links

- [View NinjaOne Profile](https://www.getapp.co.nz/software/108129/ninjarmm)
- [View BOSSDesk Profile](https://www.getapp.co.nz/software/120371/boss-solutions-suite)
- [View Original Comparison](https://www.getapp.co.nz/compare/108129/120371/ninjarmm/vs/boss-solutions-suite)

-----

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