---
description: Our free tool can help you get a quick and detailed side-by-side comparison for 8x8 Contact Center vs Nextiva Contact Center. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 8x8 Contact Center vs Nextiva Contact Center Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [8x8 Contact Center \<span\>vs\</span\> Nextiva Contact Center](https://www.getapp.co.nz/compare/107107/2049433/contactnow/vs/nextiva-call-center)

# Compare 8x8 Contact Center vs Nextiva Contact Center

Canonical: https://www.getapp.co.nz/compare/107107/2049433/contactnow/vs/nextiva-call-center

> Detailed comparison between 8x8 Contact Center and Nextiva Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 8x8 Contact Center | Nextiva Contact Center |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 47 | 112 |
| **Starting Price** | - | US$30.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### 8x8 Contact Center

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Employee Scheduling
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Performance Management
- Performance Metrics
- Progressive Dialer
- Queue Management
- Reporting/Analytics

### Nextiva Contact Center

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Employee Scheduling
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Performance Management
- Performance Metrics
- Progressive Dialer
- Queue Management
- Reporting/Analytics

## Links

- [View 8x8 Contact Center Profile](https://www.getapp.co.nz/software/107107/contactnow)
- [View Nextiva Contact Center Profile](https://www.getapp.co.nz/software/2049433/nextiva-call-center)
- [View Original Comparison](https://www.getapp.co.nz/compare/107107/2049433/contactnow/vs/nextiva-call-center)

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