---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Gladly vs UJET. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Gladly vs UJET Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Gladly \<span\>vs\</span\> UJET](https://www.getapp.co.nz/compare/106673/110527/gladly/vs/ujet)

# Compare Gladly vs UJET

Canonical: https://www.getapp.co.nz/compare/106673/110527/gladly/vs/ujet

> Detailed comparison between Gladly and UJET. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gladly | UJET |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 139 | 140 |
| **Starting Price** | - | US$80.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Gladly

- API
- Automatic Call Distribution
- Call Logging
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customisable Branding
- Dashboard
- Inbound Call Centre
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- On-Demand Communications
- Real-Time Chat
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### UJET

- API
- Automatic Call Distribution
- Call Logging
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customisable Branding
- Dashboard
- Inbound Call Centre
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- On-Demand Communications
- Real-Time Chat
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Gladly Profile](https://www.getapp.co.nz/software/106673/gladly)
- [View UJET Profile](https://www.getapp.co.nz/software/110527/ujet)
- [View Original Comparison](https://www.getapp.co.nz/compare/106673/110527/gladly/vs/ujet)

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