---
description: Our free tool can help you get a quick and detailed side-by-side comparison for SmartSurvey vs SurveyHero. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmartSurvey vs SurveyHero Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [SmartSurvey \<span\>vs\</span\> SurveyHero](https://www.getapp.co.nz/compare/106531/2080480/smartsurvey/vs/surveyhero)

# Compare SmartSurvey vs SurveyHero

Canonical: https://www.getapp.co.nz/compare/106531/2080480/smartsurvey/vs/surveyhero

> Detailed comparison between SmartSurvey and SurveyHero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSurvey | SurveyHero |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 114 | 220 |
| **Starting Price** | £0.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation |

## Key features

### SmartSurvey

- Autofill
- Customisable Templates
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Multi-Channel Distribution
- Question Branching
- Real-Time Data
- Reminders
- Reporting/Analytics
- Response Validation
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- URL Customisation
- Web Forms

### SurveyHero

- Customisable Templates
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multiple Question Types
- Question Branching
- Reporting/Analytics
- Response Validation
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customisation

## Links

- [View SmartSurvey Profile](https://www.getapp.co.nz/software/106531/smartsurvey)
- [View SurveyHero Profile](https://www.getapp.co.nz/software/2080480/surveyhero)
- [View Original Comparison](https://www.getapp.co.nz/compare/106531/2080480/smartsurvey/vs/surveyhero)

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