---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Freshchat vs Chatra. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshchat vs Chatra Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Freshchat \<span\>vs\</span\> Chatra](https://www.getapp.co.nz/compare/106095/2064199/freshchat/vs/chatra)

# Compare Freshchat vs Chatra

Canonical: https://www.getapp.co.nz/compare/106095/2064199/freshchat/vs/chatra

> Detailed comparison between Freshchat and Chatra. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshchat | Chatra |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 122 | 452 |
| **Starting Price** | ₹1,799.00 | US$21.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Chat |
| **Training** | Live Online, Documentation | Live Online, Documentation |

## Key features

### Freshchat

- AI/Machine Learning
- API
- Canned Responses
- Customer Communication
- Customisable Branding
- Customisable Templates
- Dashboard
- Employee Activity Monitoring
- Geotargeting
- Live Chat
- Natural Language Processing
- Offline Form
- Proactive Chat
- Query Suggestions
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Chatra

- Canned Responses
- Customisable Branding
- Geotargeting
- Offline Form
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Transfers/Routing

## Links

- [View Freshchat Profile](https://www.getapp.co.nz/software/106095/freshchat)
- [View Chatra Profile](https://www.getapp.co.nz/software/2064199/chatra)
- [View Original Comparison](https://www.getapp.co.nz/compare/106095/2064199/freshchat/vs/chatra)

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