---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Microsoft Viva Engage vs Supportbench. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Viva Engage vs Supportbench Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Social Networking Tools](/directory/105/social-networking/software) > [Microsoft Viva Engage \<span\>vs\</span\> Supportbench](https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench)

# Compare Microsoft Viva Engage vs Supportbench

Canonical: https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench

> Detailed comparison between Microsoft Viva Engage and Supportbench. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Microsoft Viva Engage | Supportbench |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 819 | 116 |
| **Starting Price** | US$8.00 | US$32.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft Viva Engage

- API
- Activity Dashboard
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management
- Discussions/Forums
- Feedback Management
- Full Text Search
- Knowledge Base Management
- Live Chat
- Mobile Access
- Prioritisation
- Real-Time Chat
- Role-Based Permissions
- Search/Filter
- Secure Data Storage
- Tagging
- Third-Party Integrations

### Supportbench

- API
- Activity Dashboard
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management
- Discussions/Forums
- Feedback Management
- Full Text Search
- Knowledge Base Management
- Live Chat
- Mobile Access
- Prioritisation
- Real-Time Chat
- Role-Based Permissions
- Search/Filter
- Secure Data Storage
- Tagging
- Third-Party Integrations

## Links

- [View Microsoft Viva Engage Profile](https://www.getapp.co.nz/software/10029/yammer)
- [View Supportbench Profile](https://www.getapp.co.nz/software/105673/supportbench)
- [View Original Comparison](https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Microsoft Viva Engage vs Supportbench Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Microsoft Viva Engage vs Supportbench. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench","about":[{"@id":"https://www.getapp.co.nz/software/10029/yammer#software"},{"@id":"https://www.getapp.co.nz/software/105673/supportbench#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Microsoft Viva Engage","description":"Microsoft Viva Engage is an enterprise social network with a full range of features to improve company-wide communication. Yammer allows users to create groups, providing a collaborative workspace for teams to organize project deadlines, share files and gather feedback. Businesses can use Microsoft Viva Engage to identify experts in the company and find the relevant people within the Member Directory. Company profiles can be setup for each user with a photo, basic info and and information on skill sets.\n\nMicrosoft Viva Engage can be used as an instant messaging device, with a place to conduct private conversations among 2 or more people. Users can see who is online at any time and use the @mention function to loop in more people to the conversation. The Microsoft Viva Engage inbox provides a place to store and organize all communications. Follow all @mentions, group announcements, conversations and private messages. The Priority Messages tool allows users to deal with the most important communications first.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/094fbacd-aba0-4779-b217-ce7d3877e783.webp","url":"https://www.getapp.co.nz/software/10029/yammer","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/10029/yammer#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":819},"offers":{"price":"8","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Supportbench","description":"Supportbench is the #1 AI-powered customer support platform.\n\nLower your support costs and speed up issue resolutions effortlessly.\n\nEmpower your agents with built-in AI tools that utilize historical data and your knowledge base.\n\nInstantly assist agents with predictive insights, auto-responses, and case summaries.\n\nEnhance customer satisfaction using predictive CSAT, CES scoring, sentiment analysis, and emotional insights.\n\nBenefit from dynamic SLAs and easy-to-use dashboards, all without added costs or complex setups.\n\nTrusted by users with a consistent 4.9-star rating on GetApp and G2.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cac4afa9-6741-4e3c-8e01-518c5fa29834.png","url":"https://www.getapp.co.nz/software/105673/supportbench","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/105673/supportbench#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":116},"offers":{"price":"32","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Networking Tools","position":2,"item":"/directory/105/social-networking/software","@type":"ListItem"},{"name":"Microsoft Viva Engage vs Supportbench","position":3,"item":"https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/10029/105673/yammer/vs/supportbench#breadcrumblist"}]}
</script>