---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Microsoft Teams vs CommBox. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Teams vs CommBox Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [Microsoft Teams \<span\>vs\</span\> CommBox](https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox)

# Compare Microsoft Teams vs CommBox

Canonical: https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox

> Detailed comparison between Microsoft Teams and CommBox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Microsoft Teams | CommBox |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 11026 | 0 |
| **Starting Price** | $7.60 | US$199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Documentation | In Person, Live Online, Documentation |

## Key features

### Microsoft Teams

- API
- Call Recording
- Call Routing
- Chat/Messaging
- Email Management
- File Sharing
- Host Controls
- Live Chat
- Multi-Channel Communication
- On-Demand Webcasting
- Real-Time Chat
- Recording
- Reporting & Statistics
- Scheduling
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

### CommBox

- API
- Call Recording
- Call Routing
- Chat/Messaging
- Email Management
- File Sharing
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations
- Transfers/Routing
- Workflow Management

## Links

- [View Microsoft Teams Profile](https://www.getapp.co.nz/software/105615/microsoft-teams)
- [View CommBox Profile](https://www.getapp.co.nz/software/127175/commbox)
- [View Original Comparison](https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Microsoft Teams vs CommBox Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Microsoft Teams vs CommBox. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox","about":[{"@id":"https://www.getapp.co.nz/software/105615/microsoft-teams#software"},{"@id":"https://www.getapp.co.nz/software/127175/commbox#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Microsoft Teams","description":"Microsoft Teams is a chat-based workspace within Microsoft 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.\n\nMicrosoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b9f520b-7799-44cf-be24-8cca4fccf496.png","url":"https://www.getapp.co.nz/software/105615/microsoft-teams","@id":"https://www.getapp.co.nz/software/105615/microsoft-teams#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":11026},"offers":{"price":"7.6","@type":"Offer","priceCurrency":"NZD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"CommBox","description":"CommBox is a cloud-based contact center solution designed to help enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients based on priority, skills, and availability.\n \nCommBox allows agents to collaborate, consult, and interact with team members during ongoing conversations, which helps improve workflows and the customer experience in real-time. Managers can utilize artificial intelligence (AI) chatbots to record agents' responses in custom knowledge bases and fetch automated responses to resolve queries quickly. Plus, the solution comes with a customizable dashboard, which lets businesses monitor performance and generate reports based on user activities and customer interactions.\n \nCommBox enables administrators to configure system settings and define triggers to send automatic messages, change inquiry status, and tag team members in messages. The application allows users to track client activity across the company website, identify customer intentions, and provide predefined responses accordingly. CommBox also offers co-browsing tools to guide clients through complex forms, which helps brands improve user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/43320763-fccd-4a2d-9faa-4547bad71ccd.png","url":"https://www.getapp.co.nz/software/127175/commbox","@id":"https://www.getapp.co.nz/software/127175/commbox#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Work Software","position":2,"item":"/directory/1699/remote-work/software","@type":"ListItem"},{"name":"Microsoft Teams vs CommBox","position":3,"item":"https://www.getapp.co.nz/compare/105615/127175/microsoft-teams/vs/commbox","@type":"ListItem"}]}]}
</script>
