---
description: Our free tool can help you get a quick and detailed side-by-side comparison for RingCX vs Unitel Voice. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RingCX vs Unitel Voice Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [RingCX \<span\>vs\</span\> Unitel Voice](https://www.getapp.co.nz/compare/105435/2049661/ringcentral-contact-centre/vs/unitel-voice)

# Compare RingCX vs Unitel Voice

Canonical: https://www.getapp.co.nz/compare/105435/2049661/ringcentral-contact-centre/vs/unitel-voice

> Detailed comparison between RingCX and Unitel Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingCX | Unitel Voice |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 255 | 64 |
| **Starting Price** | US$65.00 | US$9.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### RingCX

- Activity Dashboard
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Collaboration Tools
- Conferencing
- Fax Management
- IVR
- Mobile Access
- On-Demand Recording
- Real-Time Reporting
- Video Conferencing
- VoIP Connection
- Voice Mail

### Unitel Voice

- Activity Dashboard
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Collaboration Tools
- Conferencing
- Fax Management
- IVR
- Mobile Access
- On-Demand Recording
- Real-Time Reporting
- Video Conferencing
- VoIP Connection
- Voice Mail

## Links

- [View RingCX Profile](https://www.getapp.co.nz/software/105435/ringcentral-contact-centre)
- [View Unitel Voice Profile](https://www.getapp.co.nz/software/2049661/unitel-voice)
- [View Original Comparison](https://www.getapp.co.nz/compare/105435/2049661/ringcentral-contact-centre/vs/unitel-voice)

-----

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This approach elevates the customer service experience, enabling businesses to offer personalized and effective support.\n\nOmnichannel Contact Center\nRingCX supports a rich omnichannel environment, allowing businesses to engage customers through various channels, including voice, video, SMS, email, chat, social media, and messaging applications like WhatsApp. This unified approach enables agents to manage interactions from a single pane of glass, reducing complexity and improving response times. Customers benefit from consistent communication across all touchpoints, leading to a better overall experience.\n\nSeamless Integration with RingEX\nThe integration with RingEX enhances collaboration and communication within the organization. Agents can easily connect with internal teams and subject matter experts, streamlining the process of resolving customer issues. 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Calls get missed. Texts get mixed in. Voicemail feels unorganized. And let’s be honest, it does not exactly scream “professional.”\n\nUnitel Voice fixes that.\n\nWith the Unitel Voice app, you can turn your existing cell phone into a complete business phone system without buying new devices or dealing with complicated setup. Everything runs through one simple app, giving you the tools you need to sound established, stay organized, and never miss an opportunity.\n\nYour Business Line, Wherever You Go\n\nThe Unitel Voice app lets you make and receive business calls using your dedicated phone number from anywhere. Whether you are working from home, on the road, or at a job site, your business line stays with you.\n\nYou can separate personal and business communication while still using the same device. That means no more handing out your personal number or juggling two phones.\n\nBuilt-In Features That Actually Help You Grow\n\nThis is not just a second number. 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