---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Universal Knowledge vs Workplace from Meta. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Universal Knowledge vs Workplace from Meta Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Community Software](/directory/585/online-community/software) > [Universal Knowledge \<span\>vs\</span\> Workplace from Meta](https://www.getapp.co.nz/compare/105247/105443/universal-knowledge/vs/workplace)

# Compare Universal Knowledge vs Workplace from Meta

Canonical: https://www.getapp.co.nz/compare/105247/105443/universal-knowledge/vs/workplace

> Detailed comparison between Universal Knowledge and Workplace from Meta. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Universal Knowledge | Workplace from Meta |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 13 | 1351 |
| **Starting Price** | £10.00 | US$4.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars |

## Key features

### Universal Knowledge

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customisable Branding
- Discussions/Forums
- Document Management
- Document Storage
- File Sharing
- Knowledge Management
- Live Chat
- Mobile Access
- Mobile Alerts
- Reporting & Statistics
- SSL Security
- Search/Filter
- Single Sign On
- Tagging
- Workflow Management

### Workplace from Meta

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customisable Branding
- Discussions/Forums
- Document Management
- Document Storage
- File Sharing
- Knowledge Management
- Live Chat
- Mobile Access
- Mobile Alerts
- Reporting & Statistics
- SSL Security
- Search/Filter
- Single Sign On
- Tagging
- Workflow Management

## Links

- [View Universal Knowledge Profile](https://www.getapp.co.nz/software/105247/universal-knowledge)
- [View Workplace from Meta Profile](https://www.getapp.co.nz/software/105443/workplace)
- [View Original Comparison](https://www.getapp.co.nz/compare/105247/105443/universal-knowledge/vs/workplace)

-----

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