---
description: Our free tool can help you get a quick and detailed side-by-side comparison for RingEX vs Freshcaller. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RingEX vs Freshcaller Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/1493/softphone/software) > [RingEX \<span\>vs\</span\> Freshcaller](https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller)

# Compare RingEX vs Freshcaller

Canonical: https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller

> Detailed comparison between RingEX and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | RingEX | Freshcaller |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 1203 | 35 |
| **Starting Price** | US$30.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### RingEX

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Tracking
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Monitoring
- On-Demand Recording
- Recording
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

### Freshcaller

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Tracking
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Monitoring
- On-Demand Recording
- Recording
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

## Links

- [View RingEX Profile](https://www.getapp.co.nz/software/105173/ringcentral-mvp)
- [View Freshcaller Profile](https://www.getapp.co.nz/software/108817/freshcaller)
- [View Original Comparison](https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"RingEX vs Freshcaller Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for RingEX vs Freshcaller. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller","about":[{"@id":"https://www.getapp.co.nz/software/105173/ringcentral-mvp#software"},{"@id":"https://www.getapp.co.nz/software/108817/freshcaller#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"RingEX","description":"RingEX is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.\n\nRingEX provides a comprehensive feature set that helps optimize business communications by turning BYOD (bring your own device to work) devices into company business phones, enabling users to manage the entire business phone system from their own desktop computer or smart device, from anywhere in the world.  Users can add and switch users, manage extensions and groups, assign phones, and more. The platform also allows employees to check business voicemail, send and receive business faxes as well as access the company directory.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d5823493-8072-4479-a4d8-ca571da36519.png","url":"https://www.getapp.co.nz/software/105173/ringcentral-mvp","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/105173/ringcentral-mvp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1203,"ratingValue":4.2},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Freshcaller","description":"Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. Powerful features such as multi-level IVRs, business hours, and holiday settings help your agents manage call volumes without compromising your customer experience. You can reduce your resolution times with advanced and automated routing capabilities and swiftly direct your customers to the right experts. \n\nWith Freshdesk Contact Center you have a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether you want to look into your day-to-day operations or need insights to make scaling-up decisions, we have extensive reporting and analytics to ensure you are always in the know. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable your sales and support teams to work productively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/457ff638-a772-4e92-a0b5-a0770d928a9a.png","url":"https://www.getapp.co.nz/software/108817/freshcaller","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/108817/freshcaller#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":35,"ratingValue":4.0},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Softphone Software","position":2,"item":"/directory/1493/softphone/software","@type":"ListItem"},{"name":"RingEX vs Freshcaller","position":3,"item":"https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/105173/108817/ringcentral-mvp/vs/freshcaller#breadcrumblist"}]}
</script>
