---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Tidio vs Lucky Orange. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tidio vs Lucky Orange Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Tidio \<span\>vs\</span\> Lucky Orange](https://www.getapp.co.nz/compare/105081/112955/tidio-chat/vs/lucky-orange)

# Compare Tidio vs Lucky Orange

Canonical: https://www.getapp.co.nz/compare/105081/112955/tidio-chat/vs/lucky-orange

> Detailed comparison between Tidio and Lucky Orange. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | Lucky Orange |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 590 | 260 |
| **Starting Price** | US$0.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Tidio

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Lucky Orange

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Tidio Profile](https://www.getapp.co.nz/software/105081/tidio-chat)
- [View Lucky Orange Profile](https://www.getapp.co.nz/software/112955/lucky-orange)
- [View Original Comparison](https://www.getapp.co.nz/compare/105081/112955/tidio-chat/vs/lucky-orange)

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