---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Plum Voice vs Microsoft Teams. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plum Voice vs Microsoft Teams Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Plum Voice \<span\>vs\</span\> Microsoft Teams](https://www.getapp.co.nz/compare/104777/105615/plum-voice-hosted-ivr/vs/microsoft-teams)

# Compare Plum Voice vs Microsoft Teams

Canonical: https://www.getapp.co.nz/compare/104777/105615/plum-voice-hosted-ivr/vs/microsoft-teams

> Detailed comparison between Plum Voice and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Plum Voice | Microsoft Teams |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 30 | 11026 |
| **Starting Price** | US$200.00 | $7.60 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Plum Voice

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Chat/Messaging
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Surveys & Feedback
- Third-Party Integrations
- Voice Mail

### Microsoft Teams

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Host Controls
- Live Chat
- Multi-Channel Communication
- On-Demand Webcasting
- Recording
- Reporting & Statistics
- Scheduling
- Surveys & Feedback
- Third-Party Integrations
- Voice Mail
- Whiteboard

## Links

- [View Plum Voice Profile](https://www.getapp.co.nz/software/104777/plum-voice-hosted-ivr)
- [View Microsoft Teams Profile](https://www.getapp.co.nz/software/105615/microsoft-teams)
- [View Original Comparison](https://www.getapp.co.nz/compare/104777/105615/plum-voice-hosted-ivr/vs/microsoft-teams)

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