---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Plum Voice vs RingEX. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plum Voice vs RingEX Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Plum Voice \<span\>vs\</span\> RingEX](https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp)

# Compare Plum Voice vs RingEX

Canonical: https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp

> Detailed comparison between Plum Voice and RingEX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Plum Voice | RingEX |
| **Overall rating** | 4.8/5 | 4.2/5 |
| **Total Reviews** | 30 | 1204 |
| **Starting Price** | US$200.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Plum Voice

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Centre Management
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- IVR
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Voice Mail

### RingEX

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Centre Management
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Voice Mail

## Links

- [View Plum Voice Profile](https://www.getapp.co.nz/software/104777/plum-voice-hosted-ivr)
- [View RingEX Profile](https://www.getapp.co.nz/software/105173/ringcentral-mvp)
- [View Original Comparison](https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Plum Voice vs RingEX Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Plum Voice vs RingEX. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp","about":[{"@id":"https://www.getapp.co.nz/software/104777/plum-voice-hosted-ivr#software"},{"@id":"https://www.getapp.co.nz/software/105173/ringcentral-mvp#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Plum Voice","description":"Plum Voice powers automated communications solutions - IVR systems, virtual agents, chatbots, messaging campaigns, etc. - to simplify the most frequent customer interactions. By using low-code tools on a secure, PCI- and HIPAA compliant platform, users can build self-service applications that provide an excellent customer experience at a fraction of the cost of live agents while augmenting current staff needs. \n\nOur clients range from medium- to large-sized enterprises across a wide variety of industries. We help businesses strike the right balance between self-service automation and excellent customer experiences.\n\nWith Plum Voice’s cloud platform, developers can choose between Plum DEV to render VXML code, or Plum Fuse low-code tool with drag and drop capability. Both platforms include VoiceTrends to track performance analytics and reporting to maintain and maximize their use through real-time information. Add Plum SecureAssistant or Plum Insight to the package, and you have secure payment and survey options to better support customer experience programs.\n\nWith the recent addtions of Plum Chat and Plum Message, users can now find all their automated communications appliations in one place. Plum Chat is a chatbot tool that enables customers to communicate, self-service, self-heal and obtain support in their preferred communication channels - WhatsApp Business, Facebook Messenger, Instagram DM and Twitter DM.  Plum Message is an enterprise-level campaign management platform that creates SMS, MMS, Push, and OTT messaging. \n\nPlum Voice’s platform is built on a fault-tolerant and scalable cloud architecture which eliminates on-site hardware and support. It is delivered over a Tier 1 telecom infrastructure with built-in redundancy and designed for 99.9% uptime of your voice applications.\n\nPlum Voice has gone through rigorous audits to achieve PCI-DSS, SOC2 and HIPAA compliance and is also a Visa Verified vendor.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/751690f7-1dda-4242-bef9-162c70a2e6b6.png","url":"https://www.getapp.co.nz/software/104777/plum-voice-hosted-ivr","@id":"https://www.getapp.co.nz/software/104777/plum-voice-hosted-ivr#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":30},"offers":{"price":"200","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"RingEX","description":"RingEX is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.\n\nRingEX provides a comprehensive feature set that helps optimize business communications by turning BYOD (bring your own device to work) devices into company business phones, enabling users to manage the entire business phone system from their own desktop computer or smart device, from anywhere in the world.  Users can add and switch users, manage extensions and groups, assign phones, and more. The platform also allows employees to check business voicemail, send and receive business faxes as well as access the company directory.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d5823493-8072-4479-a4d8-ca571da36519.png","url":"https://www.getapp.co.nz/software/105173/ringcentral-mvp","@id":"https://www.getapp.co.nz/software/105173/ringcentral-mvp#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":1204},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/289/ivr/software","@type":"ListItem"},{"name":"Plum Voice vs RingEX","position":3,"item":"https://www.getapp.co.nz/compare/104777/105173/plum-voice-hosted-ivr/vs/ringcentral-mvp","@type":"ListItem"}]}]}
</script>