---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Freshsales vs OpenCRM. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshsales vs OpenCRM Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Freshsales \<span\>vs\</span\> OpenCRM](https://www.getapp.co.nz/compare/104265/2073789/freshsales/vs/opencrm)

# Compare Freshsales vs OpenCRM

Canonical: https://www.getapp.co.nz/compare/104265/2073789/freshsales/vs/opencrm

> Detailed comparison between Freshsales and OpenCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshsales | OpenCRM |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 623 | 294 |
| **Starting Price** | US$11.00 | £39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Contact Database
- Customisable Templates
- Email Management
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Territory Management
- Workflow Management

### OpenCRM

- API
- Activity Tracking
- Calendar/Reminder System
- Contact Database
- Customisable Templates
- Email Management
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Territory Management
- Workflow Management

## Links

- [View Freshsales Profile](https://www.getapp.co.nz/software/104265/freshsales)
- [View OpenCRM Profile](https://www.getapp.co.nz/software/2073789/opencrm)
- [View Original Comparison](https://www.getapp.co.nz/compare/104265/2073789/freshsales/vs/opencrm)

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