---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Freshsales vs Kylas Sales CRM. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshsales vs Kylas Sales CRM Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Freshsales \<span\>vs\</span\> Kylas Sales CRM](https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas)

# Compare Freshsales vs Kylas Sales CRM

Canonical: https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas

> Detailed comparison between Freshsales and Kylas Sales CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshsales | Kylas Sales CRM |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 623 | 625 |
| **Starting Price** | US$11.00 | US$250.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Freshsales

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Dashboard
- Deal Management
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Reminders
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms
- Web-based Deployment

### Kylas Sales CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Dashboard
- Deal Management
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Reminders
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms
- Web-based Deployment

## Links

- [View Freshsales Profile](https://www.getapp.co.nz/software/104265/freshsales)
- [View Kylas Sales CRM Profile](https://www.getapp.co.nz/software/2052749/kylas)
- [View Original Comparison](https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshsales vs Kylas Sales CRM Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Freshsales vs Kylas Sales CRM. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas","about":[{"@id":"https://www.getapp.co.nz/software/104265/freshsales#software"},{"@id":"https://www.getapp.co.nz/software/2052749/kylas#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Freshsales","description":"Freshsales is a cloud-based, AI-powered CRM platform that consolidates sales and marketing operations into a single interface. Designed for startups, SMBs, and large enterprises across B2B and B2C use cases, it combines sales force automation, marketing automation, built-in telephony, and multichannel communication, covering email, phone, chat, WhatsApp Business, Facebook Messenger, and SMS, within one unified UI. The platform supports end-to-end pipeline management with kanban and list views, contact management with 360-degree customer profiles, CPQ and product catalog management, territory-based lead routing, and multi-touch attribution reporting. A free tier accommodates up to three users, with Growth, Pro, and Enterprise tiers scaling to larger team and operational requirements.\n\nThe built-in AI assistant, Freddy AI, powers lead scoring, deal insights, next-best-action recommendations, intent scoring based on web and in-app behavior signals, and dynamic sales forecasting and revenue prediction. Freddy AI also includes generative AI capabilities for drafting personalized prospecting emails and automatically identifying positive and negative buying signals, reducing the need for manual analysis at each stage of the sales cycle. Sales sequences and workflow automation further reduce repetitive manual effort across prospecting, follow-up, and deal progression.\n\nFreshsales extends its core CRM functionality with a landing page builder, drag-and-drop email builder, website visitor tracking, and chat campaigns to support demand generation alongside pipeline management. Collaboration features include Slack integration and shared deal discussions. Custom modules, fields, and lifecycle stages allow configuration to fit specific sales processes. The platform connects with 100-plus third-party applications through the Freshworks Marketplace, and guided onboarding supports faster time-to-value for new teams.","image":"https://images.g2crowd.com/display-layer-screenshots/19345/f99f2cc6e4df5cd60ced87df1644490a36344af33c5b22f4aa0b9179f8abb6b2.gif","url":"https://www.getapp.co.nz/software/104265/freshsales","@id":"https://www.getapp.co.nz/software/104265/freshsales#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":623,"ratingValue":4.5},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Kylas Sales CRM","description":"\"Voted #1 CRM Software for growing Indian businesses by Capterra. \nKylas is a sales CRM designed to support growing businesses in competitive marketplaces. \nIt offers a Unique Pricing Framework: \nIt is available for a flat INR 12,999 per month, including:\n1.  Unlimited User Licenses\n2. Onboarding and Training by CRM Experts \nKylas helps businesses identify promising sales leads and nurture them to closure for faster business growth.\"\n\nKEY FEATURES :-\nLead Management -\nKylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify.\n• Capture leads using lead capture forms\n• Capture leads from 3rd party portals\n• Bulk import leads\n• Automatically assign leads to teams using Kylas \n  Routing Engine.\n• Manage your leads and analyze them by source, \n  owner, 'created at,' and 'updated at.'\n• Utilize Custom Fields and Smart Filters for Leads\n• Engage with leads at multiple touchpoints using \n  telephony, email, WhatsApp, and SMS.\n\nDeal, Contacts &amp; Companies Management -\nEffectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal.\n• Gain insights on deals, their value, and estimated \n   closure date.\n• Utilize smart filters for in-depth analysis of deals\n• Identify who is closing deals faster\n• Nurture clients for multiple sales products.\n• Share Deal Information with teams for better \n  collaboration\n• Utilize Kylas for Account-Based Marketing and focus \n  on top revenue-generating clients.\n\nSales Pipeline Management -\n•Ensure your sales leads and deals stay on track with \n  efficient Sales Pipeline Management.\n• Customize pipeline stages based on your business requirements\n•Create different pipelines for various teams, products, and business units.\n•Automate specific actions or communication for different pipeline stages.\n•Easily sort or filter leads and deals by their closing date.\n\nData Management -\n•Have complete control over your data.\n•Import or migrate data from other CRMs or Excel.\n•Export data from the system with just a few clicks.\n•Quickly update data in bulk - leads, deals, and tasks.\n•Sync Kylas Data with 3rd party apps using Webhooks.\n•Ensure data security.\n•Prevent duplication of data.\n•Access the right data effortlessly with the help of filters and Smart Lists.\n\nProductivity &amp; Collaboration -\nStay organized and collaborate effectively with your team throughout the sales process.\n•Get a 360-degree view of your business health with the sales dashboard.\n•Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation.\n•Create tasks for Leads, Deals, Contacts, or Companies.\n•Collaborate seamlessly with your teams through Notes and Comments and @ mentions.\n•Stay on top of all tasks with In-App &amp; Email Reminders.\n•Delegate tasks to your team.\n\nCustomer Engagement -\nEngage your customers for better relationships and faster conversions.\n• Send and receive emails directly from the app.\n• Create email templates to save time and reduce \n  errors.\n• Set up online &amp; offline meetings with clients directly \n  from Kylas.\n• Record all sales calls to monitor call quality.\n• Keep track of sales calls and details, updated \n  automatically into the CRM from your mobile.\n• View entire SMS conversations with customers in the \n  'Message' section.\n• Send and receive WhatsApp messages from Kylas.\n\nUser Access &amp; Control -\nManage all Products &amp; Services you offer and allow team members to tag them.\n• Customize fields for relevant data.\n• Control user data access and actions.\n• Implement unique Sharing Rules.\n• Set up multiple teams with defined access.\n• Facilitate cross-departmental data sharing.\n\nOrder Management -\nEffortlessly create, edit, and delete quotations on Kylas.\n• Access all your quotes in one place.\n• Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4deebc3b-e06a-4864-99a8-7ef754af9909.png","url":"https://www.getapp.co.nz/software/2052749/kylas","@id":"https://www.getapp.co.nz/software/2052749/kylas#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":625,"ratingValue":4.8},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Freshsales vs Kylas Sales CRM","position":3,"item":"https://www.getapp.co.nz/compare/104265/2052749/freshsales/vs/kylas","@type":"ListItem"}]}]}
</script>
