---
description: Our free tool can help you get a quick and detailed side-by-side comparison for JivoChat vs Chaport. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JivoChat vs Chaport Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/1101/cloud-pbx/software) > [JivoChat \<span\>vs\</span\> Chaport](https://www.getapp.co.nz/compare/104113/111189/jivochat/vs/chaport-live-chat)

# Compare JivoChat vs Chaport

Canonical: https://www.getapp.co.nz/compare/104113/111189/jivochat/vs/chaport-live-chat

> Detailed comparison between JivoChat and Chaport. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JivoChat | Chaport |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 105 | 63 |
| **Starting Price** | US$19.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### JivoChat

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer History
- Email Management
- File Sharing
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Chaport

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer History
- Email Management
- File Sharing
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View JivoChat Profile](https://www.getapp.co.nz/software/104113/jivochat)
- [View Chaport Profile](https://www.getapp.co.nz/software/111189/chaport-live-chat)
- [View Original Comparison](https://www.getapp.co.nz/compare/104113/111189/jivochat/vs/chaport-live-chat)

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