---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Positive User vs Responso. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Positive User vs Responso Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [Positive User \<span\>vs\</span\> Responso](https://www.getapp.co.nz/compare/104019/2063658/user/vs/responso)

# Compare Positive User vs Responso

Canonical: https://www.getapp.co.nz/compare/104019/2063658/user/vs/responso

> Detailed comparison between Positive User and Responso. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Positive User | Responso |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 36 | 2 |
| **Starting Price** | - | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Positive User

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Tagging

### Responso

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Tagging

## Links

- [View Positive User Profile](https://www.getapp.co.nz/software/104019/user)
- [View Responso Profile](https://www.getapp.co.nz/software/2063658/responso)
- [View Original Comparison](https://www.getapp.co.nz/compare/104019/2063658/user/vs/responso)

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