---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Dialpad vs Zoom Workplace. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dialpad vs Zoom Workplace Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Dialpad \<span\>vs\</span\> Zoom Workplace](https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom)

# Compare Dialpad vs Zoom Workplace

Canonical: https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom

> Detailed comparison between Dialpad and Zoom Workplace. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dialpad | Zoom Workplace |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 570 | 14652 |
| **Starting Price** | US$27.00 | US$14.99 |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Dialpad

- AI/Machine Learning
- API
- Auto-Dialer
- CRM
- Call Disposition
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Content Management
- Dashboard
- File Transfer
- Live Chat
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Recording
- Single Sign On
- Video Conferencing
- Voicemail Transcription

### Zoom Workplace

- AI/Machine Learning
- API
- Auto-Dialer
- CRM
- Call Disposition
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Content Management
- Dashboard
- File Transfer
- Live Chat
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Recording
- Single Sign On
- Video Conferencing
- Voicemail Transcription

## Links

- [View Dialpad Profile](https://www.getapp.co.nz/software/103849/dialpad-sell)
- [View Zoom Workplace Profile](https://www.getapp.co.nz/software/111633/zoom)
- [View Original Comparison](https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dialpad vs Zoom Workplace Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Dialpad vs Zoom Workplace. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom","about":[{"@id":"https://www.getapp.co.nz/software/103849/dialpad-sell#software"},{"@id":"https://www.getapp.co.nz/software/111633/zoom#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Dialpad","description":"Dialpad is an AI-native platform for customer experience that connects conversations, intelligence, and action across the enterprise. Rather than treating AI as an add-on to a legacy phone system, Dialpad is built from the ground up around Agentic AI — agents that reason through customer and business conversations in real time and carry them to resolution, not just transcribe or summarize them. Dialpad Connect unifies calling, messaging, and meetings for every team, while Dialpad Contact Center brings that same agentic intelligence to support and sales at scale, resolving up to 80% of customer issues autonomously. Every interaction feeds a compounding intelligence layer built on 775M+ AI recaps and counting, governed end-to-end by Dialpad's Guardian layer for secure, enterprise-grade AI operations. Enterprises can validate ROI before scaling through Dialpad's Proving Ground, making Agentic AI adoption a measured decision rather than a leap of faith.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dc34057-7303-4d2f-b9df-35813993f88a.png","url":"https://www.getapp.co.nz/software/103849/dialpad-sell","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/103849/dialpad-sell#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":570},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoom Workplace","description":"Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail &amp; Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.\n\nOptimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.\n\nReimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/77a56f0a-01ca-429f-b7ab-5f23d76c668f.png","url":"https://www.getapp.co.nz/software/111633/zoom","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/111633/zoom#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":14652},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Dialpad vs Zoom Workplace","position":3,"item":"https://www.getapp.co.nz/compare/103849/111633/dialpad-sell/vs/zoom","@type":"ListItem"}]}]}
</script>
