---
description: Our free tool can help you get a quick and detailed side-by-side comparison for 3CX vs Avaya Cloud Office. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 3CX vs Avaya Cloud Office Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> Avaya Cloud Office](https://www.getapp.co.nz/compare/103409/2062969/3cx/vs/avaya-ip-office)

# Compare 3CX vs Avaya Cloud Office

Canonical: https://www.getapp.co.nz/compare/103409/2062969/3cx/vs/avaya-ip-office

> Detailed comparison between 3CX and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Avaya Cloud Office |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 465 | 45 |
| **Starting Price** | $350.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### 3CX

- API
- Auto-Dialer
- Call Centre Management
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Recording
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Transfers/Routing
- Unified Communications
- Video Conferencing
- Virtual Extensions

### Avaya Cloud Office

- API
- Call Centre Management
- Chat/Messaging
- Conferencing
- Contact Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing

## Links

- [View 3CX Profile](https://www.getapp.co.nz/software/103409/3cx)
- [View Avaya Cloud Office Profile](https://www.getapp.co.nz/software/2062969/avaya-ip-office)
- [View Original Comparison](https://www.getapp.co.nz/compare/103409/2062969/3cx/vs/avaya-ip-office)

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