---
description: Our free tool can help you get a quick and detailed side-by-side comparison for 3CX vs PBXact. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 3CX vs PBXact Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> PBXact](https://www.getapp.co.nz/compare/103409/103441/3cx/vs/freepbx-hosting)

# Compare 3CX vs PBXact

Canonical: https://www.getapp.co.nz/compare/103409/103441/3cx/vs/freepbx-hosting

> Detailed comparison between 3CX and PBXact. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | PBXact |
| **Overall rating** | 4.4/5 | 3.0/5 |
| **Total Reviews** | 465 | 2 |
| **Starting Price** | $350.00 | US$34.99 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### 3CX

- API
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Computer Telephony Integration
- IVR
- Monitoring
- Real-Time Data
- Recording
- Support Ticket Management
- Transfers/Routing
- Virtual Extensions
- Voice Mail

### PBXact

- API
- Alerts/Notifications
- Call Centre Management
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Caller ID
- IVR
- Voice Mail

## Links

- [View 3CX Profile](https://www.getapp.co.nz/software/103409/3cx)
- [View PBXact Profile](https://www.getapp.co.nz/software/103441/freepbx-hosting)
- [View Original Comparison](https://www.getapp.co.nz/compare/103409/103441/3cx/vs/freepbx-hosting)

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