---
description: Our free tool can help you get a quick and detailed side-by-side comparison for osTicket vs Harvest. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: osTicket vs Harvest Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [osTicket \<span\>vs\</span\> Harvest](https://www.getapp.co.nz/compare/10260/20571/osticket/vs/harvest)

# Compare osTicket vs Harvest

Canonical: https://www.getapp.co.nz/compare/10260/20571/osticket/vs/harvest

> Detailed comparison between osTicket and Harvest. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | Harvest |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 76 | 646 |
| **Starting Price** | US$12.00 | US$11.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | Webinars, Documentation, Videos |

## Key features

### osTicket

- Dashboard
- Help Desk Management
- Support Ticket Management
- Task Management

### Harvest

- API
- Activity Tracking
- Billing & Invoicing
- Customisable Templates
- Employee Time Tracking
- Invoice Management
- Multiple Billing Rates
- Online Time Tracking Software
- Project Management
- Project Planning/Scheduling
- Projections
- Reminders
- Task Management
- Time Tracking
- Time Tracking by Client
- Timesheet Management
- Web-based Deployment

## Links

- [View osTicket Profile](https://www.getapp.co.nz/software/10260/osticket)
- [View Harvest Profile](https://www.getapp.co.nz/software/20571/harvest)
- [View Original Comparison](https://www.getapp.co.nz/compare/10260/20571/osticket/vs/harvest)

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