---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ScreenConnect vs Dameware. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ScreenConnect vs Dameware Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ScreenConnect \<span\>vs\</span\> Dameware](https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware)

# Compare ScreenConnect vs Dameware

Canonical: https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware

> Detailed comparison between ScreenConnect and Dameware. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ScreenConnect | Dameware |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1896 | 244 |
| **Starting Price** | US$30.00 | US$540.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### ScreenConnect

- Access Controls/Permissions
- Access Management
- Chat/Messaging
- Customisable Branding
- Customisable Reports
- File Sharing
- File Transfer
- Live Chat
- Mobile Access
- Monitoring
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Surveys & Feedback
- Unattended Access

### Dameware

- Access Controls/Permissions
- Access Management
- Chat/Messaging
- Customisable Branding
- Customisable Reports
- File Sharing
- File Transfer
- Live Chat
- Mobile Access
- Monitoring
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Surveys & Feedback
- Unattended Access

## Links

- [View ScreenConnect Profile](https://www.getapp.co.nz/software/102389/connectwise-control)
- [View Dameware Profile](https://www.getapp.co.nz/software/116847/dameware)
- [View Original Comparison](https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ScreenConnect vs Dameware Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for ScreenConnect vs Dameware. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware","about":[{"@id":"https://www.getapp.co.nz/software/102389/connectwise-control#software"},{"@id":"https://www.getapp.co.nz/software/116847/dameware#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"ScreenConnect","description":"ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can access clients’ devices using session codes or email invitations, prevent potential cyberthreats, and protect data via AES-256 encryption and two-factor authentication.\n \nUsing ScreenConnect's video auditing functionality, enterprises can record videos of all ongoing sessions and store them in the system for future reference. It comes with an administrative dashboard, which lets users view connection activity, session events, or recently active technicians and download generated reports in HTML, CSV, XML or JSON format. Moreover, professionals can add multiple technicians in an ongoing session to resolve customer issues through team collaboration.\n \nWith ScreenConnect's mobile application, businesses can manage virtual sessions, run commands, and communicate with customers through messaging. Operators can utilize the custom branding functionality to add brand logos and use local languages to enhance visitor engagement. It also helps managers conduct remote meetings to control desktops and highlight specific areas on the shared screen using annotation tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c973522e-4ba9-420c-8d20-f6f0c26f90d6.png","url":"https://www.getapp.co.nz/software/102389/connectwise-control","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/102389/connectwise-control#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1896,"ratingValue":4.7},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Dameware","description":"Dameware is a cloud-based tool that helps IT professionals deliver support and issue resolution remotely. Key features include remote access to sleeping/powered-off computers, system information and session details. The application uses encryption protocols, two factor authentication and multilevel permissions to secure user data. A communication module enables IT teams to connect with end users and discuss issues via chat and VoIP. Dameware’s ticketing system keeps track of support requests and lets IT staff add notes and assign tasks. \n\nDameware comes with a system information functionality which gathers data such as BIOS, device details, Windows event logs and updates. It allows network teams to store and share troubleshooting information such as screenshots and session records. Support staff can view multiple monitors in a workstation and use a switch to toggle between screens. With the reporting engine, managers can track the help desk team’s performance on the basis of technician information and an end-user survey summary.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c4067088-9224-4460-94db-f73e0cd1489b.png","url":"https://www.getapp.co.nz/software/116847/dameware","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/116847/dameware#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":244,"ratingValue":4.5},"offers":{"price":"540","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"ScreenConnect vs Dameware","position":3,"item":"https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/102389/116847/connectwise-control/vs/dameware#breadcrumblist"}]}
</script>