---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Agile CRM vs Novocall. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Agile CRM vs Novocall Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [Agile CRM \<span\>vs\</span\> Novocall](https://www.getapp.co.nz/compare/102073/2035351/agile-crm/vs/novocall)

# Compare Agile CRM vs Novocall

Canonical: https://www.getapp.co.nz/compare/102073/2035351/agile-crm/vs/novocall

> Detailed comparison between Agile CRM and Novocall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Agile CRM | Novocall |
| **Overall rating** | 4.1/5 | 4.8/5 |
| **Total Reviews** | 524 | 109 |
| **Starting Price** | US$8.99 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Agile CRM

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking Metrics
- Campaign Management
- Dashboard
- Keyword Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Reporting & Statistics

### Novocall

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking Metrics
- Campaign Management
- Dashboard
- Keyword Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Reporting & Statistics

## Links

- [View Agile CRM Profile](https://www.getapp.co.nz/software/102073/agile-crm)
- [View Novocall Profile](https://www.getapp.co.nz/software/2035351/novocall)
- [View Original Comparison](https://www.getapp.co.nz/compare/102073/2035351/agile-crm/vs/novocall)

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