---
description: Our free tool can help you get a quick and detailed side-by-side comparison for SightCall vs Upscope. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SightCall vs Upscope Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [SightCall \<span\>vs\</span\> Upscope](https://www.getapp.co.nz/compare/101969/124891/sightcall-for-salesforce/vs/upscope)

# Compare SightCall vs Upscope

Canonical: https://www.getapp.co.nz/compare/101969/124891/sightcall-for-salesforce/vs/upscope

> Detailed comparison between SightCall and Upscope. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SightCall | Upscope |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 8 | 92 |
| **Starting Price** | US$0.00 | US$38.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### SightCall

- API
- Access Controls/Permissions
- Audit Trail
- Automatic Call Distribution
- Call Tracking
- Collaboration Tools
- Customisable Branding
- Diagnostic Tools
- Monitoring
- Performance Management
- Remote Access/Control
- Remote Monitoring & Management
- Screen Sharing
- Session Transfer
- Single Sign On
- Support Ticket Management
- Third-Party Integrations
- Troubleshooting
- Video Conferencing
- Video Support

### Upscope

- API
- Access Controls/Permissions
- Audit Trail
- Collaboration Tools
- Customisable Branding
- Diagnostic Tools
- Remote Access/Control
- Remote Monitoring & Management
- Screen Sharing
- Session Transfer
- Single Sign On
- Third-Party Integrations
- Troubleshooting

## Links

- [View SightCall Profile](https://www.getapp.co.nz/software/101969/sightcall-for-salesforce)
- [View Upscope Profile](https://www.getapp.co.nz/software/124891/upscope)
- [View Original Comparison](https://www.getapp.co.nz/compare/101969/124891/sightcall-for-salesforce/vs/upscope)

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