---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Hotjar vs LiveSession. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotjar vs LiveSession Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Hotjar \<span\>vs\</span\> LiveSession](https://www.getapp.co.nz/compare/101789/119383/hotjar/vs/livesession)

# Compare Hotjar vs LiveSession

Canonical: https://www.getapp.co.nz/compare/101789/119383/hotjar/vs/livesession

> Detailed comparison between Hotjar and LiveSession. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | LiveSession |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 28 |
| **Starting Price** | US$39.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Hotjar

- Conversion Tracking
- Customer Segmentation
- Customisable Reports
- Dashboard
- Data Visualisation
- Engagement Tracking
- Funnel Analysis
- Heatmaps
- Multiple Site Management
- Qualitative Comparative Analysis
- Real-Time Analytics
- Real-Time Reporting
- Reporting & Statistics
- Search/Filter
- Session Recording
- User Interaction Tracking
- Visual Analytics
- Visualisation
- Web Traffic Reporting
- Website Analytics

### LiveSession

- Conversion Tracking
- Customer Segmentation
- Customisable Reports
- Dashboard
- Data Visualisation
- Engagement Tracking
- Funnel Analysis
- Heatmaps
- Multiple Site Management
- Qualitative Comparative Analysis
- Real-Time Analytics
- Real-Time Reporting
- Reporting & Statistics
- Search/Filter
- Session Recording
- User Interaction Tracking
- Visual Analytics
- Visualisation
- Web Traffic Reporting
- Website Analytics

## Links

- [View Hotjar Profile](https://www.getapp.co.nz/software/101789/hotjar)
- [View LiveSession Profile](https://www.getapp.co.nz/software/119383/livesession)
- [View Original Comparison](https://www.getapp.co.nz/compare/101789/119383/hotjar/vs/livesession)

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