---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Hotjar vs Fullstory. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotjar vs Fullstory Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Hotjar \<span\>vs\</span\> Fullstory](https://www.getapp.co.nz/compare/101789/116603/hotjar/vs/fullstory)

# Compare Hotjar vs Fullstory

Canonical: https://www.getapp.co.nz/compare/101789/116603/hotjar/vs/fullstory

> Detailed comparison between Hotjar and Fullstory. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Fullstory |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 67 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- API
- Activity Tracking
- Behavior Analytics
- Conversion Rate Optimisation
- Customer Activity Tracking
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- KPI Monitoring
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Visitor Tracking

### Fullstory

- API
- Activity Tracking
- Behavior Analytics
- Conversion Rate Optimisation
- Customer Activity Tracking
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- KPI Monitoring
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Visitor Tracking

## Links

- [View Hotjar Profile](https://www.getapp.co.nz/software/101789/hotjar)
- [View Fullstory Profile](https://www.getapp.co.nz/software/116603/fullstory)
- [View Original Comparison](https://www.getapp.co.nz/compare/101789/116603/hotjar/vs/fullstory)

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