---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Lime Connect vs Knovio. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lime Connect vs Knovio Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Lime Connect \<span\>vs\</span\> Knovio](https://www.getapp.co.nz/compare/90636/101525/userlike-live-chat/vs/knovio)

# Compare Lime Connect vs Knovio

Canonical: https://www.getapp.co.nz/compare/90636/101525/userlike-live-chat/vs/knovio

> Detailed comparison between Lime Connect and Knovio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lime Connect | Knovio |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 647 | 11 |
| **Starting Price** | US$87.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Lime Connect

- AI/Machine Learning
- API
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Lead Capture
- Live Chat
- Mobile Access
- Natural Language Processing
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

### Knovio

- Interactive Content
- Mobile Access
- Reporting/Analytics
- Search/Filter
- Video Support

## Links

- [View Lime Connect Profile](https://www.getapp.co.nz/software/90636/userlike-live-chat)
- [View Knovio Profile](https://www.getapp.co.nz/software/101525/knovio)
- [View Original Comparison](https://www.getapp.co.nz/compare/90636/101525/userlike-live-chat/vs/knovio)

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