---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Gainsight CS vs Marketing 360. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Gainsight CS vs Marketing 360 Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [Gainsight CS \<span\>vs\</span\> Marketing 360](https://www.getapp.co.nz/compare/101323/104247/gaininsight/vs/marketing-360)

# Compare Gainsight CS vs Marketing 360

Canonical: https://www.getapp.co.nz/compare/101323/104247/gaininsight/vs/marketing-360

> Detailed comparison between Gainsight CS and Marketing 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gainsight CS | Marketing 360 |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 48 | 1132 |
| **Starting Price** | - | - |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Gainsight CS

- API
- Activity Dashboard
- Campaign Management
- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customer Management
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Onboarding
- Real-Time Analytics
- Reporting/Analytics
- Sentiment Analysis
- Third-Party Integrations
- Visual Analytics
- Workflow Management

### Marketing 360

- API
- Activity Dashboard
- Campaign Management
- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customer Management
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Onboarding
- Real-Time Analytics
- Reporting/Analytics
- Sentiment Analysis
- Service History
- Third-Party Integrations
- Visual Analytics
- Workflow Management

## Links

- [View Gainsight CS Profile](https://www.getapp.co.nz/software/101323/gaininsight)
- [View Marketing 360 Profile](https://www.getapp.co.nz/software/104247/marketing-360)
- [View Original Comparison](https://www.getapp.co.nz/compare/101323/104247/gaininsight/vs/marketing-360)

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