---
description: Our free tool can help you get a quick and detailed side-by-side comparison for InvGate Service Management vs Managed Service Providers (MSPs). Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: InvGate Service Management vs Managed Service Providers (MSPs) Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [InvGate Service Management \<span\>vs\</span\> Managed Service Providers (MSPs)](https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps)

# Compare InvGate Service Management vs Managed Service Providers (MSPs)

Canonical: https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps

> Detailed comparison between InvGate Service Management and Managed Service Providers (MSPs). Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | InvGate Service Management | Managed Service Providers (MSPs) |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 108 | 0 |
| **Starting Price** | US$17.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### InvGate Service Management

- API
- Alerts/Notifications
- Change Management
- Client Portal
- Contract/License Management
- Customisable Reports
- Dashboard
- Help Desk Management
- IT Asset Management
- Incident Management
- Problem Management
- Project Management
- Real-Time Reporting
- Release Management
- SSL Security
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integrations
- Ticket Management

### Managed Service Providers (MSPs)

- API
- Alerts/Notifications
- Change Management
- Client Portal
- Contract/License Management
- Customisable Reports
- Dashboard
- Help Desk Management
- IT Asset Management
- Incident Management
- Problem Management
- Project Management
- Real-Time Reporting
- Release Management
- SSL Security
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integrations
- Ticket Management

## Links

- [View InvGate Service Management Profile](https://www.getapp.co.nz/software/101213/service-desk)
- [View Managed Service Providers (MSPs) Profile](https://www.getapp.co.nz/software/2077347/managed-service-providers-msps)
- [View Original Comparison](https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"InvGate Service Management vs Managed Service Providers (MSPs) Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for InvGate Service Management vs Managed Service Providers (MSPs). Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps","about":[{"@id":"https://www.getapp.co.nz/software/101213/service-desk#software"},{"@id":"https://www.getapp.co.nz/software/2077347/managed-service-providers-msps#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"InvGate Service Management","description":"InvGate provides a multi-departmental service fulfillment solution with federated asset management solution for seamless integration between the service request and the asset requiring service.  InvGate delivers the most intuitive and easy to understand user interface that is easy to configure, a joy to use, and extremely efficient at fulfilling customer service requests.\n\nInvGate capabilities include IT service desk with gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, inventory risk detection, and more. Delivered as a SaaS service or an On-Premises solution, InvGate is easily deployed within minutes to your unique infrastructure requirements. \n\nInvGate advanced data analysis tools provide management reports and insights around the critical key performance indicators desired to improve business process, reduce waste and increase efficiency.\n\nCode-free configuration allows for drastically reduced implementation times and little ongoing service costs to generate benefits immediately and maximize your return on investment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0e7f401b-54ee-4639-927a-7d30bea31dea.png","url":"https://www.getapp.co.nz/software/101213/service-desk","@id":"https://www.getapp.co.nz/software/101213/service-desk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":108},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Managed Service Providers (MSPs)","description":"Sunrises's MSP solution enables Managed Service Providers (MSPs) to deliver seamless IT operations for businesses. It simplifies everyday tasks, enhances user satisfaction, and elevates service quality. By streamlining operations and optimizing resources, Sunrise ensures MSPs can provide top-notch service while maintaining cost-efficiency and competitiveness. \n\nIt centralizes management of contractual commitments, products, and services across diverse customer bases, ensuring clarity and reducing support costs. With comprehensive service management capabilities across multiple channels, including telephone, email, self-service portals, and social media, Sunrise enables MSPs to uphold superior service standards crucial for long-term customer satisfaction and business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9f953c04-c764-435b-a931-d6d1871b8522.png","url":"https://www.getapp.co.nz/software/2077347/managed-service-providers-msps","@id":"https://www.getapp.co.nz/software/2077347/managed-service-providers-msps#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"InvGate Service Management vs Managed Service Providers (MSPs)","position":3,"item":"https://www.getapp.co.nz/compare/101213/2077347/service-desk/vs/managed-service-providers-msps","@type":"ListItem"}]}]}
</script>